Overview
SafeBase uses several essential cookies to collect information to improve and enhance the customer experience, and to provide the data required for dashboard statistics, user rate limiting, and session tracking.
Note: Enterprise customers have access to enable custom cookie banners. Please reach out to your dedicated CSM if you are interested in learning more about this.
If using a tool to scan our platform for current cookies
To ensure that SafeBase's cookies are represented as securely as possible, please note the following:
These cookies will be present on both the platform (
app.safebase.io) and on the Trust Center's public facing URL, e.g. trust.company.com.When scanning and using a browser-based tool, ensure that this is done from a fresh incognito or private browser session to make sure that other cookies are not poisoning the results.
If any cookies are found in a scan that are present in this list, please contact the SafeBase Support team for clarification.
Non-Essential Cookies
SafeBase utilizes Fullstory, a customer experience tracking platform.
Fullstory adds two cookies, fs_lua & fs_uid.
If any organization would like non-essential cookies turned off for the Trust Center, please contact the SafeBase Support team.
Cookie Name | Purpose | First / Third Party | Essential |
| Segment session tracking cookie to track unique views. Used for dashboard statistics such as # of views over a period of time. | First-Party | Yes |
| Segment session tracking cookie to track unique views. Used for dashboard statistics such as # of views over a period of time. | Third-Party | Yes |
| Google Cloud Platform session affinity | Third-Party | Yes |
| Cloudflare Bot Management | Third-Party | Yes |
| Cloudflare Rate Limiting, could cause issues behind NATs if disabled | Third-Party | Yes |
| Cloudflare - proof of managed challenge | Third-Party | Yes |
| Used for Full Story user session tracking and error debugging | Third-Party | No |
| Used for Full Story user session tracking and error debugging | Third-Party | No |