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AI Questionnaire Assistance (AIQA) - Initial Setup Checklist

Creating a baseline for a successful AIQA experience

Matt Szczurek avatar
Written by Matt Szczurek
Updated over 5 months ago

Overview

This checklist is meant to assist organizations in setting up a solid baseline from which they will be able to begin using SafeBase's AI Questionnaire Assistance Tooling (AIQA).

Upload Key Documents to Document Library

AIQA parses and pulls information from the content uploaded into the Document Library. The more content added, means the more sources that can be pulled to answer questionnaires.
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Having a broad range of information about an organization is key to being able to answer a wide scope of questions that appear in various questionnaire scenarios.

  • SOC 2 Type 2

  • Security White-paper

  • Policies w/included policy content

  • Standardized Questionnaires (SIG/CAIQ/HECVAT, etc)

  • Additional content with pertinent information

Upload Most Valuable Content to the Knowledge Base

  • Add the most common types of customer questionnaires

  • Add previously completed Customer Questionnaires

Important Things to Remember When Uploading to KB

  • Questionnaires need to have lots of comments

  • Upload content that teams have spent time/collaborated on cross-functionally

    • Questionnaires from regulated industries such as financial, government, and healthcare institutions generally contain the best content.

  • Remove customer names.

    • Use find and replace all with the word "Customer"

  • Remove question numbers before the question. This makes the KB look cleaner.

  • Remove trailing instructions following a question.

    • For example: OneTrust exports typically have a, β€œDo you have an Incident Response Policy? (Single Selection Allowed, Justification Allowed)”.

Baseline Library Templates


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