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SafeBase Networks - WAF & Bot Protection, Custom Hostnames, and Scanning

The SafeBase team diligently protects their network from malicious traffic. A full breakdown of protections are included in this article.

Matt Szczurek avatar
Written by Matt Szczurek
Updated over 8 months ago

Overview

SafeBase has three public-facing endpoints:

Web Application Firewall (WAF) & Bot Protection

SafeBase utilizes Cloudflare for its WAF services. These services include several custom and Cloudflare-managed firewall rules that protect bot and malicious traffic, unauthorized scanning, and distributed denial of service (DDoS) attacks.

Custom Hostnames

As mentioned above, we offer our customers a service that allows them to create customized URLs for our public-facing trust centers. These custom hostnames follow a subdomain naming convention of prefix.company.domain e.g. trust.safebase.io.

How Custom Hostnames work

Essentially, this is a vanity URL. We provide our customers with DNS records that they will, in turn, add to their infrastructure/DNS provider. While our customers technically own the URL/Domain, it will point to SafeBase's backend/origin.

Custom URLs are provided using a Cloudflare Custom Hostname via our Cloudflare for SaaS service. This allows SafeBase as the SaaS provider, to extend the benefits of our Cloudflare products via custom domains by adding them to our zone as custom hostnames.

Regarding Cloudflare's Port Security Policy: Please view this help article; Cloudflare has default ports used for communication; having open ports is not necessarily a security concern, as our Web Application Firewall (WAF) prevents traffic on unused ports.

Scanning SafeBase Endpoints

We do allow external network scanning of our endpoints. That said, customers who would like to perform any scanning should reach out to the SafeBase team via support@safebase.io.

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