Table of Contents
Question Classification and Subject Matter Expert Assignment is now in Early Access
Question Classification and Subject Matter Expert Assignment helps Assurance teams route security questionnaire questions with less manual coordination. AI Questionnaire Assistance classifies questions by configured Subject Areas, then recommends or assigns SMEs based on the organization's workflow. SMEs get periodic reminders to review their assigned questions, or can use My Questions to find questionnaires that need their input and mark responses "Ready for Review" when they're ready for owner approval.
What's New
Classify questions: AI Questionnaire Assistance maps questions to configured Subject Areas, including questions that span multiple topics.
Route to SMEs: Review AI-recommended assignments before they go out, or let AIQA route questions directly to designated primary contacts.
Keep responses moving: Reminders go out daily for unanswered questions when a questionnaire is due within a week, and weekly when the due date is farther out.
Signal readiness: SMEs can mark responses "Ready for Review" so questionnaire owners know when to review and approve.
Track incoming work: SMEs can use My Questions to see which questionnaires need their input.
Notes
Available now in Early Access.
SMEs need access to edit questionnaires to answer directly, or at minimum view access to respond in a question's messages tab.
Frequently Asked Questions
Q: How does AI Questionnaire Assistance assign questions to SMEs?
A: It classifies questions against configured Subject Areas and recommends or assigns the designated SMEs. People working in the Questionnaire can review, correct, or change assignments as needed.
Q: What must be configured first?
A: Organizations need to configure Subject Areas, add the relevant SMEs, and make sure they have access to edit questionnaires so they can answer.
Q: How do SMEs find their assigned questions?
A: SMEs use My Questions to see an overview of questionnaires that require their input, or by getting the email reminder.
Add Notes to Questionnaires
Questionnaire submitters, owners, and other collaborators can now add an optional note directly to a questionnaire to share context — such as deal details, special requests, or login information for portal-type questionnaires — with anyone answering or managing its lifecycle.
What's New
Add up to 500 characters of context as a note on a questionnaire.
Add the note in the app when creating or submitting the questionnaire, or any time after AIQA has processed it.
Notes: Now Generally Available to all customers using AIQA.
Multi-Product Questionnaires in AIQA (Early Access)
Security analysts can now answer one security questionnaire that covers multiple products in a single AIQA workflow, instead of running the same questionnaire more than once or manually merging separate answer sets.
What's New
Product-specific answers: Reviewers can see which answer applies to each product when responses differ.
Shared evidence: Global content can support every selected product, while product-assigned content provides product-specific context.
Original format: Completed questionnaires preserve the original file structure and the per-product breakdown.
Notes
Available now in Early Access. Reach out to your Account Manager to get access.
This feature applies to customers with multiple products configured.
For accurate, product-aware answers, organize your Trust Library in advance by tagging content as Global (applies to all products) or product-specific.
Frequently Asked Questions
Q: What are multi-product questionnaires in AIQA?
A: They let analysts answer one questionnaire for several products in a single workflow, with product-labeled detail where answers differ.
Q: Can shared content support multiple products?
A: Yes. Global content can support all selected products, while product-assigned content provides product-specific evidence.
Q: What should I know before running one?
A: You can select up to 10 products, and the product scope cannot be changed after creation. Completed questionnaires preserve their original format, but answers are not currently able to be saved to the Knowledge Base for reuse.
Learn more in here.