Note: This article is updated weekly throughout the month as new SafeBase features are released. All updates are also published on our Product Updates site.
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Microsoft Teams Questionnaire Assignment Notifications
Questionnaire collaborators can now receive direct notifications in Microsoft Teams when they’re assigned to a question, helping teams respond faster and keep deals moving.
What’s New
Get DM notifications in Microsoft Teams when assigned a questionnaire question
Upload the latest version of the SafeBase Teams bot to enable this feature
Note: Microsoft Teams notifications are DM-only. Only available for users who have linked their SafeBase and Microsoft Teams accounts
Clearer Onboarding for SafeBase Knowledge Base
We’ve improved the SafeBase Knowledge Base experience for new customers by adding context and guidance when the page is first opened. This helps teams understand what the KB is for—and how to connect it with their Trust Center.
Learn more at Knowledge Base (FAQ) - Top Questions Template.
Updated Buttons in SafeBase Knowledge Base
Adding entries to the SafeBase Knowledge Base is now more intuitive. The + icon has been renamed to +Add entries, which now combines both import and single-entry flows into one place. We also replaced the Managed sources icon with a text label to reduce confusion for new customers.
Streamline Knowledge Sharing with KB Suggestions
Knowledge Base Suggestions introduces a lightweight approval queue that captures newly written questionnaire responses before they become official KB entries.
Questionnaire contributors can propose answers directly from questionnaires.
KB editors review, accept, or dismiss entries in the KB Suggestions queue.
Accepted answers immediately become searchable, reusable Knowledge Base entries.
Note: This feature is off by default. To enable it, go to Settings > Knowledge Base.
To learn more, refer to SafeBase Knowledge Base (FAQ) — Suggestions.
Improved Notification Placement in SafeBase
On Monday, Sep 15, we’re changing the location of system notifications in SafeBase. They’ll move from the top right to the bottom center to avoid blocking key actions.
This small but impactful UI update reduces friction and improves usability across the app.