This video explains how to manage reusable questions and answers in SafeBase’s Trust Library Knowledge Base. You’ll learn how to import completed entries or add them individually, review validation results, and configure access and content settings. It also covers governance features that identify potential issues and route suggested answers for review. By the end, you’ll understand how the Knowledge Base supports internal enablement, Trust Center sharing, and AI Questionnaire Assistance.
Key takeaways:
Import question-and-answer entries using a template or add them individually.
Configure access levels, products, tags, owners, health status, and review settings.
Use Potential Issues and the Suggestions queue to improve content quality and governance.