Note: This article is updated weekly throughout the month as new SafeBase features are released. All updates are also published on our Product Updates site.
Table of Contents
AI-Powered Trust Item Descriptions
Creating a new Trust Center has become significantly faster. Our latest AI feature helps eliminate the manual work of writing descriptions for each Trust Item by generating suggestions based on your existing documentation and knowledge base.
What’s New
One-click AI generation: Select “Generate suggestion” on any standard Trust Item to instantly receive a suggested description based on your uploaded Trust Library content.
Smart document linking: Automatically recommends 3–5 relevant documents to include with each item, using the same sources that inform the description.
Full editorial control: Review, edit, or reject suggestions before publishing.
Product-aware results: For organizations with multiple products, the AI suggests content relevant to the Trust Item’s product context.
Requirements & Considerations
GenAI must be enabled in your organization settings.
Suggestion quality improves with more content in your Trust Library. (documents or KB entries).
This feature is available for standard Trust Items only. Custom or heavily modified items are not yet supported.
Rollout Details
This feature is being released in phases. Access will expand gradually over the coming weeks. Learn more at Trust Center - AI Generated Trust Center Content
Improved Spreadsheet Questionnaire Imports with Sheet Selection and Auto-Mapping
Questionnaire imports now support sheet selection and automatic column mapping, allowing you to choose the correct sheet and verify column mappings before completing the import.
What’s New
Choose exactly what gets imported: Select specific or all sheets and exclude instruction-only or reference sheets to keep imports clean.
Automatic column mapping: Questions and answers are auto-mapped where possible, and you can always review and confirm mappings before finishing.
Guidance when mapping needs attention: Clear indicators show when auto-mapping isn’t detected for specific columns.
Note: This update applies only to spreadsheet-based questionnaires.
New Documents APIs
SafeBase now supports Documents APIs that allow customers to manage documents programmatically.
What’s New
Upload documents to SafeBase
Replace existing documents with updated versions
Delete documents that are no longer needed
Manage document metadata programmatically, including:
Assigning documents to Products
Controlling AI usage permissions (opt-in/opt-out)
Setting Document Types
Managing assigned Tags
Setting an Expiration Date
Important Notes
Requires Dev Resources: These APIs require developer resources and custom implementation. They are more complex to set up than our plug-and-play native integrations.
Linking Limitations: Currently, the API cannot link or unlink documents to specific Trust Center items. A user must log in to the SafeBase to perform that linking step to have them appear on the Trust Center.
Availability: Available to paid customers on Advanced or Enterprise plans.
Learn more at SafeBase API - Managing Documents and SafeBase API Reference.