The SafeBase Trust Center contains information about a company's security program. It is organized in categories that allows customers and prospects to quickly find the details they are looking for as part of their review process.
This is how the SafeBase Trust Center looks like before a user has signed an NDA and has private access:
How to Request Full Access to a Security Trust Center
You can simply click on "Get access" at the top of the Trust Center and enter some additional information for your access request.
How to Review the Contents of a Security Trust Center
SafeBase's Trust Center organizes the content into 4 primary sections:
Documents
Cards
Knowledge Base (FAQ)
Trust Center Updates
You can either scroll directly to the Documents
section to find the item you need, or you can go into the Cards
to find any relevant information, based on the relevant topics for your Security Review.
When reviewing Cards
, you'll find green checkmarksto indicate whether an
Item
in that card has additional details, whether it be a linked document or a description, as seen below.
By diving directly into Documents
, you will have a view of all the available documents that are publicly accessible or require access approval in order to view and/or download.
How to Subscribe to Trust Center Updates
Trust Center Updates are used for a number of scenarios. They can be a way for organizations to broadcast any updates regarding their Security Program, such as updated Access Control Policies or their new SOC 2 Type 2 Audit Report, available for review and/or download. Another topic that has been popular amongst SafeBase Trust Centers is post updates regarding the latest vulnerability exploits that have been discovered in order to notify customers proactively.
In either case, if you choose to opt in on receiving these updates via email, simply click on the Subscribe button at the top right. Simply add your email address and click Subscribe.
How to Search within a SafeBase Trust Center
There are 2 types of searches that can be performed in a SafeBase Trust Center:
Trust Center Search, which will search across the
Documents
andCards
Knowledge Base (FAQ) Search, which will search across all available FAQ entries
Simply click into the "Search items" field and start typing in your search keywords, or you can use the keyboard shortcut. This will return results across
Documents
and Cards
as shown below:
For Knowledge Base (FAQ)
searches, organizations can make available any FAQs, that are publicly accessibly, and/or require access approval. The Knowledge Base (FAQ)
search will return results matching your search keywords as shown below:
Trust Center Conversations
This is an optional feature that may or may not be enabled on the viewed Trust Center
SafeBase's Trust Center Conversations allows for your customers to reach out directly to the team managing SafeBase on any questions or comments they have regarding a Card
item, as seen below:
The team managing SafeBase will be notified via email of any new conversations and updates.
If you're interested in taking a look at how this flow works, click on the link for an interactive demo!